Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server plans which we offer and you can add it either during the signup or anytime later on using your billing Control Panel. It features sixty minutes of custom work on your server, so our admins can easily aid you with software installation or setup. They could also troubleshoot any piece of software you have already installed in the event that it does not work, so you'll not have to waste time to determine what is wrong since they can aid you in a very quick and professional way. Because this is a one-time upgrade, you can get it only if you need it and if a certain task takes shorter time, the rest of the minutes will be available for the future and shall not be reset in the end of the month. This upgrade is effective in case you cannot do something by yourself or in case you have our Managed Services upgrade, but the thirty minutes of custom work it features are not enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any one of the dedicated web hosting plans we offer at any time that you need it. In the event that you need some custom work from our admins immediately after your server is prepared, you could order the upgrade during the hosting server signup process, or when you need something to be executed afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service includes an hour of work from our administrators on your machine, so in case you experience any issues to install a third-party piece of software or some app gives errors and does not work the way it is supposed to, our specialists shall help you in a very timely manner. If a task takes less than sixty minutes, the remaining time will be available for future tasks and you will be able to see it inside the billing area. This upgrade is perfect if you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it features.