Despite the fact that this is not the mainfactor in order to recognize a trustworthy cloud website hosting company from a bad one or a reseller from a real supplier, the option to call and consult with a live person is a sign that you aren't dealing with a one-person company and that you'll be able to get in touch with someone when you're in need of support. The phone support for web hosting services may vary from common to expert, which means that the problems which can be resolved through a phone call differ based on the specific service provider. Usually, these issues are simpler and include billing or first level tech issues as more difficult matters often need a support ticket where both you and the sysadmins can follow what's going on with a given issue. Nonetheless, being able to call your supplier can save you lots of time and efforts for the multitude of small things that will eventually appear when you manage your hosting account.

Phone Support in Cloud Website Hosting

Since we have live telephone support 14 hrs daily, you'll be able to contact us and talk to our customer support representatives to learn more about all of the Linux cloud website hosting plans that we offer and ensure that our servers match the system requirements for your websites prior to buying anything. For your benefit, we have phone numbers on three continents so that you can call the one nearer to you - in the United States of America, the United Kingdom or Australia. If you're already an existing customer, you can call us about general and billing issues, and even about some tech matters. If the problem is strictly technical or it requires longer time to investigate, you will have to go through our ticketing system, which will enable both you and our technical support team to keep track of the info supplied by either side.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be sure that there will always be someone to assist you if you have any questions about the semi-dedicated server plans that we offer. Whether you would like to find out more about the packages, you have some billing issue or some general problem, you can just give us a call. Though some more complex problems could require a ticket to give some time to our tech support team to analyze, we are able to assist you with quite a lot of tech questions over the phone as well, saving you time and efforts. As we have data centers on as many as 3 different continents - in the United states of America, the UK and Australia, we have local telephone lines in these countries as well. If you are in another country, we also have an international number where you will be able to reach us.