Support and Help Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Solution Warranty

  • Our group of techs will do their best to respond to your help inquiries within about 1 hour. If, however, the issue you have experienced needs some help from the Admin =Team,= we are going to forward the ticket to the administrator on duty and will post a comment to notify you.

  • Top quality support service
  • Qualified Customer Support Service

  • Our customer assistance Dept is going to be online for you day–and–night to to respond to all service inquiry tickets that you submit. We offer client support for all software applications that are pre–configured on your server. These include our in–house made Web Hosting Control Panel, the selected OS and the server administration panel (in accordance with the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • Each section of the Web Hosting Control Panel that is offered completely free with your VPS features an internal knowledge base. You’ll see a collection of comprehensive how–to content articles and a number of step–by–step video tutorials that illustrate all the important website supervision jobs. You can easy–access them by pressing the Help or Video keys in the upper right corner of each Control Panel section.